High performance healthcare: using the power of relationships to achieve quality, efficiency and resilience
Auteur :
Gittell, Jody Hoffer
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780071621762
Date de publication :
16 août 2009
Dimensions :
23,6 x 16,3 x 2,8 cm
Poids :
644 g
Langue :
Anglais
Pays d'origine :
USA
From award winning author of The Southwest Airlines Way, an examination of how the same power of relational coordination that propelled Southwest Airlines can be used in the healthcare setting to achieve lower costs, more efficiency, and better care.