Theories of performance: organizational and service improvement in the public domain
Auteur :
Talbot, Colin
Éditeur :
Oxford University Press
ISBN :
9780199575954
Date de publication :
30 sept. 2010
Dimensions :
23,4 x 15,7 x 1,5 cm
Poids :
424 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
How well do governments do in converting the resources they take from us - like taxes - into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform? In this book, Colin Talbot examines how we can understand this issue of performance in the public services.