Quality pays: reaching world-class ranking by nurturing a high-performance culture and meeting customer needs
Auteur :
Rommell, Gunter
Éditeur :
Rommell, GunterBruck, Felix,Diederichs, Raimund,Kempis, Rolf-Dieter,Kaas, Hans-Werner,Fuhry, Gunter,Kurfess, Volker,
ISBN :
9780333684849
Date de publication :
11 oct. 1996
Dimensions :
24,0 x 15,9 x 2,1 cm
Poids :
575 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Based upon an international research study, ""Excellence in Quality Management"", undertaken by McKinsey and Company in Europe, the US, Japan and the technical university of Darmstadt, Germany, this study is concerned with the level of quality demanded by the automotive industry from its suppliers.