Assessment and accountability in reference work

Éditeur :
Taylor & Francis Ltd
ISBN :
9780367361174
Date de publication :
15 déc. 2021
Dimensions :
23,4 x 15,6 cm
Poids :
520 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It analyses a wealth of assessment methods that librarians use to collect data and create standards that are practical and useful in accounting for reference services.