Complaints and grievances in psychotherapy: a handbook of ethical practice
Auteur :
Palmer Barnes, Fiona
Éditeur :
Taylor & Francis Ltd
ISBN :
9780415152518
Date de publication :
14 mai 1998
Dimensions :
21,6 x 13,8 cm
Poids :
380 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This up-to-date and comprehensive handbook guides the reader, step-by-step, through all aspects of complaints and grievance management. Includes useful addresses, current codes of ethics from the major organizations, protocols and sample letters.