Emotional labour in health care: the unmanaged heart of nursing
Auteur :
Theodosius, Catherine
Éditeur :
Taylor & Francis Ltd
ISBN :
9780415409537
Date de publication :
26 juin 2008
Dimensions :
23,4 x 15,6 cm
Poids :
740 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Based on original empirical research and narratives from qualified nurses, this book introduces the concept of emotional labour and its historical and political context. It provides an original, but easily recognisable typology, and emphasizes that it is a complex, messy, opaque emotion that drives emotional labour within the healthcare setting.