Excess baggage: leveling the load and changing the workplace
Auteur :
Rosskam, Ellen / Elling, Ray
Éditeur :
Taylor & Francis Ltd
ISBN :
9780415783774
Date de publication :
14 août 2018
Dimensions :
22,9 x 15,2 cm
Poids :
530 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
By peeling away the veneer of glamour associated with airport check-in work, this book reveals how changes in work organization in this sector have de-skilled, disempowered, and ultimately demoralized workers.