How to manage difficult people: proven strategies for dealing with challenging behaviour at work
Auteur :
Fairweather, Alan
Éditeur :
Little, Brown Book Group
ISBN :
9780716023982
Date de publication :
15 mai 2014
Dimensions :
13,4 x 20,1 x 1,5 cm
Poids :
163 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book shows you how to identify and understand awkward and challenging behaviours in others, and how to manage them.