Improving the quality of east and west european public services
Auteur :
L�ffler, Elke
Éditeur :
Taylor & Francis Inc
ISBN :
9780815389651
Date de publication :
29 nov. 2017
Dimensions :
23,5 x 15,2 cm
Poids :
670 g
Langue :
Anglais
Pays d'origine :
USA
This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance).