Quality management and accounting in service industries: a new model of quality cost calculation
Auteur :
Sadkowski, Wojciech / Jedynak, Piotr
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032229812
Date de publication :
18 mai 2022
Dimensions :
23,4 x 15,6 cm
Poids :
600 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors’ concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies.