Personal conflict management: theory and practice

Auteur :
Johnson, Amy Janan / Cionea, Ioana A. / McCorkle, Suzanne / Reese, Melanie J.
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032412412
Date de publication :
3 juil. 2024
Dimensions :
24,6 x 17,4 cm
Poids :
653 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges.