Transforming leadership, improving the patient experience: communication strategies for driving patient satisfaction
Auteur :
Belasen, Ph.D., Alan T. / Eisenberg, Ph.D., Barry / Borgos, Ph.D., Jill
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032555157
Date de publication :
27 févr. 2024
Dimensions :
25,4 x 17,8 cm
Poids :
600 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book focuses on the patient experience as a leadership strategy. It explores the relationships between coordinated care, expert leadership, provider-patient communications, and the patient experience.