Behavioral public performance: how people make sense of government metrics
Auteur :
James, Oliver / Leth Olsen, Asmus / Moynihan, Donald P. / Van Ryzin, Gregg G.
Éditeur :
Cambridge University Press
ISBN :
9781108708074
Date de publication :
25 juin 2020
Dimensions :
22,8 x 15,3 x 0,7 cm
Poids :
167 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This Element introduces a new approach in the measurement and reporting of government performance - behavioral public performance. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, and information sources.