Chief customer officer 2.0: how to build your customer-driven growth engine
Auteur :
Bliss, Jeanne
Éditeur :
John Wiley & Sons Inc
ISBN :
9781119047605
Date de publication :
3 juil. 2015
Dimensions :
22,9 x 15,5 x 2,5 cm
Poids :
476 g
Langue :
Anglais
Pays d'origine :
USA
A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2. 0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world. And it will take years off your learning curve.