Customer success: how innovative companies are reducing churn and growing recurring revenue
Auteur :
Mehta, Nick / Steinman, Dan / Murphy, Lincoln
Éditeur :
John Wiley & Sons Inc
ISBN :
9781119167969
Date de publication :
19 avr. 2016
Dimensions :
23,1 x 16,0 x 2,8 cm
Poids :
431 g
Langue :
Anglais
Pays d'origine :
USA
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C.