Quality and operations management: revised edition
Auteur :
Elearn
Éditeur :
Taylor & Francis Ltd
ISBN :
9781138147904
Date de publication :
1 août 2016
Dimensions :
29,7 x 21,0 cm
Poids :
380 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.