Effective client management in professional services: how to build successful client relationships
Auteur :
Berkovi, Jack
Éditeur :
Taylor & Francis Ltd
ISBN :
9781409437895
Date de publication :
17 déc. 2014
Dimensions :
24,6 x 17,4 cm
Poids :
966 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Effective Client Management in Professional Services explains how firms become client-centric, providing a comprehensive, pragmatic, guide to the Client relationship journey, from identifying potential Clients to their engagement, care, retention, development, loyalty and beyond.