Keeping score: using the right metrics to drive world class performance
Auteur :
Brown, Mark Graham
Éditeur :
Taylor & Francis Inc
ISBN :
9781563273551
Date de publication :
30 oct. 2006
Dimensions :
22,9 x 15,2 cm
Poids :
317 g
Langue :
Anglais
Pays d'origine :
USA
In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future.