Conversational intelligence: how great leaders build trust and get extraordinary results
Auteur :
Glaser, Judith E.
Éditeur :
Taylor & Francis Inc
ISBN :
9781629561431
Date de publication :
28 avr. 2016
Dimensions :
21,0 x 15,0 x 2,5 cm
Poids :
1275 g
Format :
book
Langue :
Anglais
Pays d'origine :
Grande Bretagne
The key to success in life and business is to become a master at Conversational Intelligence. Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment.