Modeling service systems
Auteur :
Badinelli, Ralph D.
Éditeur :
Business Expert Press
ISBN :
9781631570230
Date de publication :
30 nov. 2015
Dimensions :
22,8 x 15,2 x 0,9 cm
Poids :
245 g
Langue :
Anglais
Pays d'origine :
USA
Understanding the performance of service systems and designing better service systems requires understanding how these agents make their decisions and how service systems respond to these decisions. This book defines and explains the essential foundational constructs for graphical and mathematical models of co-creative systems.