Competitive advantages of service quality in hospitality, tourism, and leisure services
Auteur :
Kalacas, Maria Rellie B.
Éditeur :
Arcler Press
ISBN :
9781774698884
Date de publication :
31 mars 2024
Dimensions :
22,9 x 15,2 cm
Poids :
272 g
Langue :
Anglais
Pays d'origine :
Canada
Tourism Service Quality includes services for tour guides, accessibility to infrastructure or transportation, and tourist attractions like accommodation and products. Service that is of a high quality makes customers happier, which in turn leads to an improved revenue stream or reduced financial losses.