Conciliation in healthcare: v. 2, care and practice
Auteur :
Ward Platt, Anne / Donaldson, Liam
Éditeur :
Taylor & Francis Ltd
ISBN :
9781846190858
Date de publication :
25 janv. 2008
Dimensions :
24,4 x 17,1 cm
Poids :
328 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process