Never split the difference: negotiating as if your life depended on it

Auteur : Voss, Chris / Raz, Tahl
Éditeur : Cornerstone
ISBN : 9781847941497
Date de publication : 23 mars 2017
Dimensions : 21,0 x 15,0 x 2,5 cm
Poids : 365 g
Format : B-format paperback
Langue : Anglais
Pays d'origine : Grande Bretagne

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists.

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