Protecting patients' rights: a comparative study of the ombudsman in healthcare
Auteur :
Tate, Peter
Éditeur :
Taylor & Francis Ltd
ISBN :
9781857758702
Date de publication :
1 nov. 2002
Dimensions :
18,0 x 16,9 cm
Poids :
372 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
A key text for doctors, this revised, expanded and updated edition now includes a section on understanding one's own attitudes and empathy, and greatly enhanced material on communication strategies and skills