Trusted: the human approach to building outstanding client relationships in a digitised world
Auteur :
Bromley, Lyn / Whitbrook, Donna
Éditeur :
Practical Inspiration Publishing
ISBN :
9781910056554
Date de publication :
16 nov. 2017
Dimensions :
21,6 x 14,0 x 1,7 cm
Poids :
390 g
Format :
Digest format paperback
Langue :
Anglais
Pays d'origine :
Grande Bretagne
In a world of increasingly digitised interactions we still have a desire to connect on a human level. Trusted is full of inspirational ideas, top tips and insights from our experience of working with world-class organisations. It shows leaders how to focus on the skills that impact on the client experience and deliver outstanding service.