Industrial excellence: management quality in manufacturing
Auteur :
Loch, Christoph H. / van der Heyden, Ludo / van Wassenhove, Luk N. / Huchzermeier, Arnd / Escalle, Cedric
Éditeur :
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
ISBN :
9783540002543
Date de publication :
11 mars 2003
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Allemagne
In 1994, the idea for this project (we were not then thinking about a book) arose in a context of growing publicity surrounding prizes like the D- ing Award, the Malcolm Baldrige Award, and the European Quality Award, prompting us to ask: “Could we de?ne what world-class manufacturing is?