Cex sells: new inspiration for valuable customer experiences
Auteur :
Wietzes, Deborah / van Dongen, Beate
Éditeur :
BIS Publishers B.V.
ISBN :
9789063694449
Date de publication :
16 nov. 2017
Dimensions :
21,1 x 21,3 cm
Langue :
Anglais
Pays d'origine :
Nederlands
Customer EXperience (CEX) is hot! Nowadays it gets harder and harder for companies to be distinctive by the products they offer. So it is key to stand out in the services offered in addition to these product. This book is suitable for companies that want to deliver distinctive customer experiences in order to achieve their business objectives.