Ta-q-bin: service excellence and innovation in urban logistics
Auteur :
Liu, Qizhang / Goh, Mark
Éditeur :
Springer Verlag, Singapore
ISBN :
9789811013102
Date de publication :
23 août 2016
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Singapour
Each of the six unique cases serves as an independent teaching case for undergraduate and graduate students, describing the particular service design, operations management, innovation, supplier management, and social responsibility within the context of an Asian last-mile logistics service provider.