Financial inclusion, technology and virtual banking: a theoretical perspective
Auteur :
Law, Sau Wai
Éditeur :
Springer Verlag, Singapore
ISBN :
9789819711291
Date de publication :
15 mai 2025
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Singapour
This book challenges the notion that technology promotes financial inclusion. The book combines existing articles, regulatory case studies, and interviews with customers and practitioners to propose four factors that measure digital financial inclusion, defined as the impact of technology on financial inclusion, from the customer's viewpoint.