Communicating change: winning employee support for new business goals
Auteur :
Larkin, T. / Larkin, Sandar
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780070364523
Date de publication :
28 févr. 1994
Dimensions :
21,0 x 15,0 x 2,5 cm
Poids :
518 g
Format :
book
Langue :
Anglais
Pays d'origine :
Grande Bretagne
When a company decides to make a major organizational change, managers must get the message through to front-line employees, and enlist their support. This book offers three guiding principles for effecting successful change: conveying the message through supervisors, communicating face-to-face, and making the changes relevant to each work area.