201 ways to turn any employee into a star player

Auteur : Hawley, Casey
Éditeur : McGraw-Hill Education - Europe
ISBN : 9780071433709
Date de publication : 16 avr. 2004
Dimensions : 22,6 x 16,3 x 1,3 cm
Poids : 336 g
Langue : Anglais
Pays d'origine : USA

Provides advice to transform problem employees into top performers. This book offers tools to: identify problems before they become serious; develop the art of constructive feedback; create goals for long-term performance excellence; help employees take an active role in their turnaround; and, deal with defensive reactions from employees.

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