Quality management demystified
Auteur :
Kemp, Sid
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780071449083
Date de publication :
16 févr. 2006
Dimensions :
23,6 x 18,5 x 1,8 cm
Poids :
500 g
Langue :
Anglais
Pays d'origine :
USA
Provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.