Why customers don't do what they're supposed to and what to do about it
Auteur :
Fournies, Ferdinand
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780071486224
Date de publication :
16 juil. 2007
Dimensions :
22,6 x 15,2 x 1,3 cm
Poids :
304 g
Langue :
Anglais
Pays d'origine :
USA
Covers various developments in business innovation and customer relations. This book shows actions that will raise the odds of customers' doing the 'buying things' - and placing the order. It includes practical strategies for getting good results from various sales situation.