Crm at the speed of light, fourth edition
Auteur :
Greenberg, Paul
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780071590457
Date de publication :
16 oct. 2009
Dimensions :
21,0 x 15,0 x 2,5 cm
Poids :
1073 g
Format :
book
Langue :
Anglais
Pays d'origine :
Grande Bretagne
The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.