Perfect phrases for dealing with difficult situations at work: hundreds of ready-to-use phrases for coming out on top even in the toughest office conditions
Auteur :
Benjamin, Susan
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780071597326
Date de publication :
16 août 2008
Dimensions :
19,8 x 11,9 x 1,3 cm
Poids :
231 g
Langue :
Anglais
Pays d'origine :
USA
Offers ready-to-use phrases that help readers avoid disasters, steer clear of sticky circumstances with coworkers, and leave them in control. This guide provides words for various situations, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; and deflecting a flirtatious client.