Big book of conflict resolution games: quick, effective activities to improve communication, trust and collaboration, the
Auteur :
Scannell, Mary
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780071742245
Date de publication :
16 juil. 2010
Dimensions :
23,4 x 18,8 x 1,5 cm
Poids :
420 g
Langue :
Anglais
Pays d'origine :
USA
Studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. This book offers activities and exercises for groups of various sizes that let you manage your business (instead of managing personalities).