Secrets of selling services: everything you need to sell what your customer can’t see—from pitch to close
Auteur :
Schiffman, Stephan
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780071791625
Date de publication :
16 janv. 2013
Dimensions :
22,9 x 15,2 x 1,5 cm
Poids :
311 g
Langue :
Anglais
Pays d'origine :
USA
A guide for selling services. It teaches you how to: build your communication skills; listen to your clients; sell a personal relationship; boost your confidence; create client confidence; and, deliver quality customer service.