Winning body language for sales professionals: control the conversation and connect with your customer—without saying a word
Auteur :
Bowden, Mark / Ford, Andrew
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780071793001
Date de publication :
16 sept. 2012
Dimensions :
22,9 x 15,5 x 1,8 cm
Poids :
413 g
Langue :
Anglais
Pays d'origine :
USA
When you are selling, the way you deliver your message will matter as much as, or more than, what you actually say. In this book, the authors reveal nonverbal communication skills guaranteed to give you the advantage in every sales situation. It reveals the universal body language signals that command respect and teaches you how to use them.