Disney u: how disney university develops the world's most engaged, loyal, and customer-centric employees
Auteur :
Lipp, Doug
Éditeur :
McGraw-Hill Education - Europe
ISBN :
9780071808071
Date de publication :
16 avr. 2013
Dimensions :
23,4 x 15,8 x 2,3 cm
Poids :
449 g
Langue :
Anglais
Pays d'origine :
USA
How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards? This book examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and more.