Fourniture des services: it infrastructure library
ISBN :
9780113309610
Date de publication :
6 sept. 2006
Dimensions :
29,4 x 21,1 x 2,3 cm
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Service management is a generic concept and the guidance in the new IT Infrastructure Library books is applicable generically. This book is part of a series issued as part of the IT infrastructure Library that documents industry best practice for the support and delivery of IT services.