Basic quality improvement
Auteur :
Garrity, Susan M.
Éditeur :
Garrity, Susan M.
ISBN :
9780134809069
Date de publication :
2 déc. 1992
Dimensions :
27,9 x 21,0 x 0,8 cm
Poids :
500 g
Langue :
Anglais
Pays d'origine :
USA
Beginning with an in-depth analysis of customers and processes, the book discusses basic techniques for quality improvement and progresses to more complex and advanced methods. All of these tools are applicable to both manufacturing and non- manufacturing industries.