Customer oriented software quality assurance
Auteur :
Ginac, Frank P.
Éditeur :
Pearson Education (US)
ISBN :
9780135714645
Date de publication :
3 mars 2000
Dimensions :
21,0 x 14,0 x 0,5 cm
Poids :
192 g
Langue :
Anglais
Pays d'origine :
USA
This is a comprehensive, practical "how to" guide to customer-focused software quality assurance, for organizations of all sizes and types. Readers will learn how to design a quality assurance program that builds on customers' expectations. The book also explores the role of ISO 9000 and SEI CMM appraisals in customer-focused quality assurance.