Essence of total quality management, the
Auteur :
Bank, John
Éditeur :
Bank, John
ISBN :
9780135731147
Date de publication :
2 déc. 1999
Dimensions :
23,4 x 15,7 x 1,6 cm
Poids :
422 g
Langue :
Anglais
Pays d'origine :
USA
The Essence of Total Quality Management, 2/e combines theory and practical evidence to providean accessible and up-to-date overview of the subject. The book requires no prior knowledge of TQM and is an ideal text for courses where TQM is being introduced for the first time.