On apology
Auteur :
Lazare, Aaron
Éditeur :
Oxford University Press Inc
ISBN :
9780195189117
Date de publication :
3 nov. 2005
Dimensions :
20,3 x 12,7 x 2,3 cm
Poids :
363 g
Langue :
Anglais
Pays d'origine :
USA
Offers an analysis of the useful interaction, illuminating an often hidden corner of the human heart. This book discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, and more.