Reengineering health care: the complexities of organizational transformation
Auteur :
McNulty, Terry / Ferlie, Ewan
Éditeur :
Oxford University Press
ISBN :
9780199240845
Date de publication :
21 mars 2002
Dimensions :
24,1 x 16,3 x 2,7 cm
Poids :
704 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book explores three interlinked themes: the models and nature of organizational change; the implementation of Business Process Reengineering (BPR); and the management of contemporary public sector organizations. The authors describe and evaluate a BPR programme in a major NHS teaching hospital - its successes and its shortcomings.