Handbook of behavioral operations management, the: social and psychological dynamics in production and service settings
Éditeur :
Oxford University Press Inc
ISBN :
9780199357215
Date de publication :
25 juin 2015
Dimensions :
16,3 x 23,6 x 2,5 cm
Poids :
743 g
Langue :
Anglais
Pays d'origine :
USA
This handbook provides easy to access insights into behavioral phenomena in production and service settings, ready-to-play games and activities for class settings, and applicable prescriptions for practice. The text serves a dual role as a desk/training reference to practitioners seeking to develop greater system understanding among their workers.