Customer driven company, the: moving from talk to action
Auteur :
Whiteley, Richard C.
Éditeur :
Whiteley, Richard C.
ISBN :
9780201608137
Date de publication :
31 mars 1993
Dimensions :
23,5 x 15,2 x 2,0 cm
Poids :
428 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
USA
""Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.""