Total design
Auteur :
Hollins, Gillian
Éditeur :
Hollins, GillianHollins, Bill,
ISBN :
9780273033387
Date de publication :
25 févr. 1991
Dimensions :
23,2 x 15,8 x 1,1 cm
Poids :
629 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Explaining how service products should be designed and how this design process should be managed, the author identifies areas where problems most commonly occur. The book includes the findings of the first research undertaken on the step-by-step process of the design management of service products.