Handbook of key customer relationship management
Auteur :
Burnett, Ken
Éditeur :
Burnett, Ken
ISBN :
9780273650317
Date de publication :
13 déc. 2000
Dimensions :
24,0 x 16,0 x 2,5 cm
Poids :
788 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
The handbook of KCRM (Key Customer Relationship Management) is the definitive guide to winning, managing your key customers and provides you with all you need to know about how to develop your business for them.