Customers that count: how to build living relationships with your most valuable customers
Auteur :
Cram, Tony
Éditeur :
Cram, Tony
ISBN :
9780273654315
Date de publication :
31 mai 2001
Dimensions :
23,0 x 15,5 x 1,5 cm
Poids :
422 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This text is a step-by-step guide to building stronger, deeper customer relationships, with focus on businesses' most critical, profitable customers. The book includes in-depth examples and case studies from the US and Europe.